DISPATCHING & PLANNING COORDINATOR (Evere)

Operations Support
Employee
Brussels
  • Are you an organizational talent with a keen eye for detail?
  • Would you like to play a key role in coordinating and optimizing our operational processes? 
  • Do you wish to be part of a dynamic and enthusiastic team?
  • Would you like to work in a large company with a family and human culture and real values?

Have you YES answered these questions? PERFECT, you are the person we are looking for!

What are your responsibilities?

As Dispatching & Planning Coordinator, you will report to the Dispatching & Planning Leader and be responsible for the following duties:

  • You manage applications, points out the just person to and provides a Smooth follow-up within our dispatchingprocesses and systems
  • You establish efficient schedules and routes together, taking into account skills, location, technician availability and client expectations
  • You link the right technicians to the right tasks, with a focus on specialization and efficiency
  • You will process all dispatching and scheduling information, from work orders to quotations, accurate and complete
  • You collect billing information and ensures timely, accurate forwarding to administration or customers
  • You coordinate and optimize resources and time using route planning tools and real-time location data
  • Your communicates proactively with customers about arrival times, status of requests and schedule changes
  • You guarantee the quality Of processes by providing information and support
  • You offer administrative support and provides relevant information for the organization

Your talents and background

  • You have a degree in Higher Education or have an equivalent level through experience
  • Customer-oriented thinking and action, for both external and internal customers, is in your DNA
  • You possess a strong problem-solving power
  • You are communicative and organizational very strong
  • Accuracy, precision and correctness are natural to you
  • You are a real team player and exudes enthusiasm and drive
  • You have a very good knowledge of Microsoft Office, primarily Excel
  • You are perfectly bilingual (NL/FR) and also speaks and writes very good English

In addition to a challenging position, we offer you ...

  • Space for own initiative and advancement opportunities within one stable and pleasant working environment
  • A pay in accordance with your experience
  • A number of fringe benefits: meal vouchers, group insurance, hospitalization insurance, ...
  • An employment contract of indefinite period

Interested? Send us your resume quickly!

Will you become our new colleague?

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