About Iris

About Iris

  • Integrated offer: Iris is a single point of contact for the range of integrated facility an d industrial services that you purchase from us. All services are coordinated by us which results in a fast execution and lower costs.
  • Multi-sector expertise: Iris provides services to both public and private clients from a multitude of industries and work environments.
  • Account & project management: Our unique approach consists of a tandem between 2 different operational functions to guarantee the continuity of the service both in terms of maintenance contracts, project management and execution of the works.
  • Local proximity: our 12 regional operating offices provide nationwide services with the necessary flexibility and local expertise. Our operational teams are located in all major cities across the country.

Our mission

Developing & maintaining impeccable premises  

Maintaining our customers’ workplaces perfectly, regardless of the environment, that is our mission. Whether it is buildings, green spaces, infrastructures or production sites, we ensure that our customers’ facilities are in perfect condition. Our customers’ real estate and industrial assets must be in impeccable condition.

Thanks to our expertise in building maintenance, technical maintenance, the construction and maintenance of green spaces and the application of coatings for industrial facilities, your assets will remain in top condition.

Our vision

The trusted partner in bringing betterness to people’s premises

A perfectly maintained workplace guarantees productivity, safety and well-being. Working in a pleasant and safe environment increases productivity and job satisfaction.

Our role is to provide peace of mind (worry-less) and well-being (wellbeing) so that our customers’ productivity is optimal. This is the definition of “Beterness.” Of course, Betterness is propagated to our customers by our staff who contribute daily to promoting peace of mind and well-being.

Iris wants to be the ONLY trusted partner that brings Betterness to the workplace. By being your trusted partner for the maintenance of your real estate or industrial assets, you can focus on your core business and on creating value where it is truly relevant.

Betterness

Betterness is about creating positive work experiences and building strong relationships between employees and the company, as well as improving job satisfaction and general wellbeing and focusing on Corporate Social Responsibility (CSR).

At Iris, Betteress is a living concept. It can be broken down into 4 strategic pillars: customer experience, employee experience, organizational experience and community experience. This last pillar reflects our commitment to a sustainable society.

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Customer experience

Your safety, productivity and well-being are the top priority of every Iris employee. Our experts make sure that your workplace excels, also in terms of experience. We help to ensure your well-being at work and strengthen your image as an employer. Thanks to our smart technology, our expertly trained people and high-quality products, Iris is your trusted partner in creating Betterness.

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Experience of employees

All Iris employees are the face of our family business and also the driving force behind the propagation of our Betterness culture. Of course, this is only possible if our own employees can also work in a unique and inspiring environment. That is why our employees are central to our strategy. It is a place where everyone can grow and where the difference is made by working together. We embrace and encourage diversity and inclusion and this inclusive work organization enables our people to develop further and makes our workplace more creative, productive and engaging. At Iris, people receive support for a long-term career that can develop in many directions.

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Organisational experience

We encourage the expansion of our operational expertise and work experience by using the latest innovative technologies, tools and processes. The accumulated knowledge and collected data enable us to find, together with our customers, the right balance between quality and efficiency in order to offer them the lowest costs, operational excellence and best working methods.

Betterness team iris

Social experience

At Iris, people are at the center. Our main focus on sustainability is therefore the P of People. As a company, Iris plays an important social role. On the labor market, we employ vulnerable groups, with a wide variety of cultures, religions and nationalities. Providing decent and sustainable work to this population group is one of the tasks we have fulfilled for many years. We also maintain an exceptional social climate: relations with our social partners are transparent and respectful, and we engage in constructive dialogue.

Our values

Iris is a company that is built on strong values and those values determine our company culture. We do not only stand out from the crowd because of what we do, but also because of the way in which we carry out our tasks. Our values are a promise to our employees and customers and they are central to everything we do.

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Ownership

A clear commitment and assumption of responsibilities

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Innovation

Innovating and constantly improving

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Entrepreneurship

Innovating and constantly improving

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Partnership

Working together

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Customer centricity

Delivering solutions and customer satisfaction

Belgian family business

The Iris Group is a family company that was established in 1946 for industrial painting. In the meantime it has grown into one of the most important service companies in Belgium in facility management, industrial coatings, landscaping and technical maintenance.

Iris offers a wide range of services such as office and industrial cleaning, landscaping and maintenance of green spaces, maintenance works and small repairs, office management, industrial coatings, HVAC and technical maintenance.

With more than 3,200 employees at 12 different locations in Belgium, Iris serves thousands of customers from both the public and private sectors.

Over Iris_Familiebedrijf

History

  • 1946

    1946Founding of Entreprises Iris, an industrial painting company, formerly a division of GAZELEC (gas and electricity distribution company).

  • 1956

    Iris becomes a family holding company under the management of Michel JANSSENS van der MAELEN. 

  • 1978

    Establishment of Belgian Business Services (BBS), an administrative management holding company.

  • 1994

    1994Establishment of Iris Cleaning Services with 20 employees and 800 workers.

  • 1995

    Patrick JANSSENS van der MAELEN succeeded his father and took over the management.

  • 1996

    IRIS Cleaning Services receives ISO 9002 certificate.

  • 2001

    Partnership and co-founding of European Customer Services (ECS) in the cleaning sector.

  • 2004

    Establishment of Iris Greencare, green care.

  • 2005

    Expansion of services in Cleaning with the acquisition of Alcyon.

  • 2008

    Iris Cleaning signs the prestigious contract for the European Commission and recruits more than 750 workers. Acquisition of Actief Cleaning.

      

  • 2010

    3000 employeesIris Group reached 3,000 employees.

  • 2011

    ChirecDiversification of Cleaning into the healthcare sector with the Chirec group.

  • 2012

    CO2 performance ladder level 3 CSR certification for the group.

  • 2013

    Iris Anticorrosion won the Maeslantkering (NL) contract.

  • 2014

    Iris Building launched its Handyman Services activity.
    Iris Anticorrosion was awarded level 4 CO2 Performance Ladder certification.

      

  • 2015

    Establishment of Iris Facility.

  • 2016

    70th anniversary of the Iris group.

  • 2017

    Bureau-Cleaning_ViséIris Cleaning Services opens an office in Visé (Liège).

  • 2018

    Iris Cleaning Services Lummen moves to a new office.

  • 2019

    2019The company name of Iris NV changes to Iris Industry Solutions NV and Iris Cleaning Services NV to Iris Facility Solutions NV as part of a rebranding.
    The group expands its services and acquires Technical Building Services, a family business specialising in the installation and maintenance of HVAC systems (Heating, Ventilation and Air Conditioning) throughout Belgium.
    The services of TBS fit into the Iris concept of Betterness.

    Go live of the new website, a new logo and a video in which the CEO, Patrick Janssens van der Maelen, explains our Betterness strategy on social media.

Bringing betterness to people’s premises